At any point during your shopping experience, we are here to help you through the process. You can contact us through email or toll-free at 1.877.LAB.DIAMOND. We can help you decide which diamond fits you best, answer any questions along the way, and help you through the diamond and jewelry buying process.
Many of our items are available for purchase 24/7 through e-commerce.
If you are ready to purchase, or have any questions along the way, please call us toll-free at 1.877.LAB.DIAMOND (877.522.3426) and one of our experts will gladly assist you.
Mail or Fax
You can mail or fax your order to us. Please note our diamonds are sold on a first-come, first-served basis and due to the individuality of each diamond, they may become unavailable while mail orders are in-transit.
525 E. Michigan Ave. #330
Saline, MI 48176
Phone – 1.877.522.3426
Fax – 1.866.265.7787
D.NEA accepts all major credit cards, including Visa, MasterCard, American Express and Discover. Check Cards and Debit Cards are accepted as if it were a credit card, with no PIN number required. We also accept Paypal, Checks and Bank Wire Transfers. Products will not ship until after all funds have cleared. You may purchase online via e-commerce, over the phone (1.877.522.3426), mail, or in-person.
Many credit and debit cards have daily transaction limits or fraud prevention methods in place that may cause large transactions to be declined. These limits can temporarily be removed by calling the phone number on the back of your card. If you have a limit removed, please let us know so we can charge your payment on the same day. We can also split payments across multiple days or payment methods.
We reserve the right to limit payment options for certain high value and international orders.
A few options are available for financing.
- Payments can be split across multiple credit cards or payment methods.
- Charges can be split up over time, while your jewelry is being made.
- Layaway: 33% due upon placing an order then 33% due 30 days and 60 days later. Jewelry will ship when the order is paid in full.
- Bill Me Later: